Submit a request
my65+
Members
Menu
Members
Eligibility
Who can join my65+?
Can I join my65+ if I'm not a Canadian citizen?
Enrollment
How do I open an account?
How long does enrollment take?
What information do I need to complete enrollment?
What happens in the enrollment process?
What if I need help with enrolling in the plan?
Why do you require my Social Insurance Number when I join?
My Account
Where can I find my annual statements?
How to install the my65+ app
What can I do on the mobile app?
How do I update my personal details, such as my address or marital status?
How do I change the email address for my account?
How do I reset my password?
See all 14 articles
Fees
What are the plan fees?
Do the fees include taxes?
How will I know how much I've been charged?
Are there processing fees?
Contributions
My employer is only contributing to my TFSA, so why do I have an RRSP account?
What is the minimum contribution?
How do I set up my contributions for the plan?
How do I change or pause my contributions?
Why is my plan not allowing me to contribute to my TFSA beyond a certain amount?
What is auto-escalation?
See all 17 articles
Investments
How can I view my investment details?
Can I switch my investments?
Can I access the performance history of the BlackRock LifePath Funds?
What happens if I'm not sure what investment option to choose?
What is the plan's policy on ESG or responsible investing?
Transfers
Can I transfer in my existing TFSA, RRSP or RRIF funds to my65+?
Can I transfer in RRSP contributions that have been made on my behalf by my spouse (e.g., spousal RRSP)?
Withdrawals
Can I withdraw my funds before I retire?
Can I withdraw money from my TFSA/RRSP?
How do I withdraw money from my TFSA/RRSP?
How long will it take for my TFSA/RRSP withdrawal or transfer out to be processed?
Taxes
Do I get a tax deduction for my contributions to my65+?
When do I receive the tax receipts for my RRSP contributions?
Where can I find the tax receipts for my RRSP contributions?
What happens if I join my65+ but I am no longer a resident of Canada for tax purposes?
Portability
If I leave my employer, can I continue to contribute to the plan in the future?
Retirement
What will I receive from my65+ when I retire?
When can I start receiving a retirement income?
What happens if I decide to retire earlier or later than initially anticipated? How would that impact my contributions to my65+?
What happens to my money if I die? Is there any benefit for my spouse?
How to prepare for your RRIF conversion