Plan Setup Overview
The Onboarding Process
We understand there are a lot of demands on your time, and you want to spend as little time on administrative tasks as possible. Our digital platform streamlines setup and ongoing maintenance of your plan, making it as effortless as possible.
Your group retirement plan can be set up in a matter of a few days - for ease, we recommend scheduling employee enrollment around your normal payroll cycle, which generally means it's a 4-8 week journey from start to up-and-running.
The Employer Dashboard is part of your my65+ plan. It is designed to streamline the setup and administrative tasks associated with maintaining your group retirement savings plan. It provides everything you need in one place, including links to resources, support articles and videos so you can easily:
- Manage employees: add, remove or change plan members
- View employee information
- Report payroll contributions
- Upload your payroll files
- Find templates and troubleshooting tips
We will schedule a kickoff call to walk you through each step of the process, so you know what to expect. To get started, complete these two steps:
Step 2 - Add employees to your plan
Employee onboarding is all about education and getting your team to sign up to the plan. To support this stage, you'll need to:
Step 3 - Schedule employee education
Payroll setup for contributions
Making plan contributions directly from your payroll requires you to share some payroll details to ensure we're allocating the right funds to the right employee account. To set up payroll, follow these two steps:
Step 6 - Run payroll and submit the register
Accessing the plan
my65+ provides employees with self-serve, online access to enroll in the plan. Their my65+ account will give them 24/7 access to:
- retirement planning tools
- contribution schedules
- fund investment information
- a dashboard to track contributions and investment transaction history
- key member documents
In addition to online help, you have on-demand access to product videos, blogs, FAQs. We'll also keep you informed on account and plan updates through:
Guided setup and onboarding
We'll provide all the materials you need to announce and educate your team about the benefits of the plan, including a demo of how to enroll.
You’ll receive emails about plan alerts, changes, new features and announcements.
Direct access to customer support
You’ll always have direct access to a member of our customer success team.
Ensuring members understand the benefits of saving for their future and helping them get the most out of their plan is our top priority. In addition to the team education provided during plan onboarding, we provide members with:
Our online support, blogs, FAQs and product videos give members on-demand access to information and educational materials.
Even though the self-serve enrollment is quite intuitive, some people feel more comfortable with a guided approach. Upon request, we’re able to help employees set up their accounts and walk them through things like making transfers from their existing TFSA/RRSP accounts.
All members will see in-app suggestions and feature alerts.
Powered by Common Wealth
my65+ is powered by Common Wealth, an award-winning digital platform that provides tens of thousands of people across Canada with access to a modern retirement savings plan.